Wednesday, January 6, 2010

Deep breaths, the clock is ticking

12 hours until we have to sign in for Jaxon's surgery. Needless to say, I am a bit of a wreck. I have not gotten the warm and fuzzy feeling from "strictly pediatrics" surgery center so far, so I am praying that things go better in person tomorrow. My phone conversations have been less than settling. First, the registration lady called, she went through my co-pay (yeah all up front and $600+ dollars), and talked to me like an idiot about my deductible. As if I don't know what a deductible is. Then proceeds to tell me, "you are lucky we are only collecting half of your deductible and 10%, we could be collecting it all since you plan year just started over." Well aren't you thoughtful i thought....

a few days later I got the pleasure of talking to one of the nurses, doing a medical history and "what to expect" call. Yeah, not so much. She reads the list of ailments about 100 miles per hour, without letting me get a word in to say yes or no or what the hell is that or anything. I stopped her, told her to slow down, she sighs and says "is Dr Rainey the only specialist that Jaxon is seeing". I said yes, and she says then you prob don't have anything I just listed. I said, well actually he does, he was born 3 weeks early and was considered "near term" (she had asked if he was premature); and he had jaundice bad enough to require light therapy. "oh ok" is all I got. I ask about the surgery and how long it takes and she gives me the generic, every surgery is different answer. She told me at least 3 times to look at the orange and white brochure and it should answer my questions. I could tell right away that she was not in her job cause she liked it, or to help people. She was there for the paycheck only. No more, no less. She was able to check her little box saying she had called me but she sucked. For the record, when-not if (that was for you Nancy), go back to school, I will be doing it for the RIGHT reasons and cause I want to love my job and help people all at the same time. After giving my mother the play by play she said "do you think we could just pay Dr. Getman to come and sit with you guys during the surgery?". To tell you the truth, I did consider calling him, my mom had agreed to pay his daily rate after all. But I didn't. Who is betting I call him tomorrow???

So today was my 3rd interaction when strictly pedi, this was the nurse calling with our surgery time. We have to arrive at 915 for 1015 surgery. I was given all the fasting info, no food after 1am, no milk after 3am, clear liquids from 3am-715, and then nothing else. Should be interesting, "nack" is often one of the first words out of Jaxon's mouth.....I was told again about the orange and white brochure about 3 times before I said, "I have the brochure, I have read the brochure, however, I want to hear the words come out of your mouth". She said Ok, since I think she might have gotten a clue that I was about to rip her a new one. She read basically right out of the brochure and said that "you can't reason with a 17 month old so its going to be a rough morning." No shit, really lady. You are kidding. Remember, I am his mother, I don't need to be talked to like a child, I was pissed at the end of the call to say the least.

So I did FINALLY talk to the Dr at 6pm tonight, we are going with the balloon procedure over the stints since I am afraid the tubes will get pulled out if we go that way. I did tell her that if she gets in there and really feels like the stint is the only way to go based on what she sees and feels, that we will be ok with it but that we prefer the balloon. Today, her story changed a bit, she says the difference from an efficacy standpoint is minimal, so I was comfortable with balloon. So, I have stopped myself on several occasions and repeated the words, in through you nose and out through your mouth. I know Jaxon will be ok, its just the anxiety that comes with your kid going under anesthesia. Check back tomorrow for pics and an update on how it all went, and say a prayer for all of us tonight, that it goes well, and that I can keep my cool.

PS.. Alicyn is VERY upset that she can not go to the surgery. I mean VERY. She wants to be there but they wont let her. I will be emailing Mrs Farque with an update once JT is out of surgery and sending a picture so Alicyn can see that JT is A-OK.

P.S.S. Happy Birthday Grandma Colorado!!!

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